Partnership in e-commerce: adesso and empiriecom expand cooperation

Dortmund, 11 February 2025 – the demand for cloud-based e-commerce solutions is increasing. They empower retail providers to seamlessly scale their infrastructure in line with business growth while lowering the barrier for traditional retailers to enter e-commerce. adesso, one of Germany’s leading IT service providers, and empiriecom, a full-service e-commerce partner within and beyond the Otto Group, are expanding their collaboration beyond product development and implementation. As part of this extended partnership, adesso is integrating empiriecom’s modular, cloud-based Commerce Suite into its solution portfolio, offering it to retail customers moving forward. The new partnership aims to jointly capitalise on the expanding market potential for dynamic and scalable trading platforms.

A success story continues
With the partnership now concluded, adesso and empiriecom are intensifying their cooperation, which has already existed since March 2024. The IT service provider is already supporting the Otto Group company in implementing the Commerce Suite for customers. adesso and its global experts from the onshore, nearshore and offshore locations have also been working hand in hand with empiriecom for a long time on the further development of the software solution. The close development collaboration continuously generates new functionalities, enabling customers to further expand their business. The partners are currently examining how the empiriecom Commerce Suite, which was previously geared towards B2C business, can be expanded to include specific B2B functionalities for new customer groups.

Modular toolbox from the cloud
The cloud-based Commerce Suite from empiriecom is a flexibly expandable technology stack that addresses companies of all sizes, from SMEs to large corporations. The multi-client capable software consists of five modules: Shop frontend, shop apps, content management, product search and order management. Companies can connect these to their customer-specific infrastructure as required via APIs (Application Programmable Interfaces) and thus gradually build up an enterprise-level online trading platform.

Ralf Männlein, Managing Director of empiriecom, welcomes the strengthened partnership with enthusiasm: “We have been working successfully with adesso for some time now on the further development of our solutions. I am convinced that both companies will benefit from the expanded partnership in sales. adesso not only has the technological expertise, but also the necessary industry knowledge to understand the specific requirements of our customers and to provide them with optimal advice and support during the transformation.”

“With empiriecom’s Commerce Suite, we now have a highly scalable cloud solution in our portfolio that has already proven itself many times over with small and large retail companies,” says Oliver Schobert, Executive Director Enterprise Sales & Marketing at adesso SE. “By bringing all of our industry knowledge, technology expertise and sales strength to the partnership with empiriecom, we will be able to win new customers for the solution and tap into additional market potential together.”

About the companies 
adesso is one of the leading IT service providers in the German-speaking area and focuses its consulting and software development activities on the core business processes of companies and public authorities. adesso’s strategy is based on three pillars: the comprehensive industry-specific know-how of its staff, extensive expertise in technology that is independent of manufacturers and the application of reliable methods in software implementation projects. adesso delivers the right IT solutions to increase the ability of companies and organisations to compete in the core sectors of insurance/reinsurance, banking and financial services, healthcare and life sciences, energy supply, public administration, automotive and manufacturing industry, trade, transport, media, entertainment, lottery and sports.

adesso was founded in Dortmund in 1997 and currently employs more than 10,200 people in the adesso Group (converted to full-time equivalents/FTE), which corresponds to more than 10,900 employees in terms of headcount. adesso’s shares are listed on the Prime Standard/SDAX. Key customers in the banking segment include Commerzbank, KfW, DZ Bank, Helaba, Union Investment, BayernLB and DekaBank, while in the insurance segment they include Munich Re, Hannover Re, DEVK, DAK, Zurich Versicherung, Medizinischer Dienst der Krankenversicherung (MDK-IT) and across all sectors Mercedes-Benz, Bosch, Westdeutsche Lotterie, Swisslos, DZR Deutsches Zahnärztliches Rechenzentrum, TÜV Rheinland, REWAG, the Procurement Office of the Federal Ministry of the Interior and the Bavarian State Ministry of Justice.
More information is available at www.adesso.de/en/

empiriecom is a full-service e-commerce partner within and outside the Otto Group. With over 100 employees organized in agile teams, the company develops and operates state-of-the-art e-commerce solutions for online stores in Germany, Austria, Switzerland and the Netherlands.
The vision of empiriecom is to provide better e-commerce solutions for a digital world and to continuously improve them. The solutions are constantly optimized with empirically gained knowledge and are based on technical expertise.
empiriecom is part of the BAUR Group and a member of the Otto Group - a global retail and services group with around 38,500 employees and a turnover of 15 billion euros in the 2023/2024 financial year. The BAUR Group's B2B service providers also include: BFS Baur Fulfillment Solutions for customer service, logistics and finance; BAUR Studios for photography and videography; and BAUR Retail Media for onsite and offsite promotion.

More information available at www.empiriecom.com

Media contact

empiriecom GmbH & Co. KG
Stefan Gagel · Pressesprecher
T 09572 91 3024 · M 0175 5734288
stefan.gagel@baur-gruppe.com