Success Story · Babyone
Launch of a New E-Commerce Search Feature at babyone

How babyone is redefining the search experience, performance, and controllability with empiriecom Product Search.

AI-powered search

Integration in 5 Days

Baby & Children's Supplies

BABY1ONE
BABY1ONE
The Challenge

babyone’s e-commerce search was no longer able to meet future requirements or the expectations of babyone customers. The existing search technology was underperforming, and the search results were not always accurate. Key features such as sophisticated ranking algorithms for sales optimization or AI-powered approaches to prevent zero-hit results were missing.

The Solution

In a competitive bidding process involving several e-commerce search providers, babyone decided to implement empiriecom Product Search. After an integration period of just 5 days, the empiriecom search outperformed the previous metrics of the old search system from day one. Search results can now be filtered by any criteria, and the response time is under 100 ms. The zero-hit rate was reduced by 76%.

Baby1One Store
Baby1One Store
The Added Value for babyone
Measurable improvements starting on day one

Accuracy, performance, and controllability—measured in concrete terms.

76%
Reducing the zero-hit rate
90 ms
Search response time previously > 100 ms
100%
Flexibility in Managing Search Results

In a competitive bid involving several search providers, empiriecom product search won us over both technically and personally—and the results prove us right: integrated in just five days, our search now delivers response times under 100 milliseconds, and the zero-hit rate has dropped by 76%. Finally, we can tailor search results specifically to our own criteria instead of settling for a rigid black box. For our customers, this means finding what they’re really looking for faster. I’m glad we’ve found a partner in empiriecom that works just as quickly and pragmatically as we promise our families.

Roberto Rizzi
Director E-Commerce, IT & Data
BabyOne
Baby One Store
Baby One Store
Take your search to the next level today!

We help you make search results more accurate, faster, and more controllable.

Udo Bischof
VP Business Development
connect@empiriecom.com
empiriecom
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